Refund policy

Return & Refund Policy

Last Updated: [01-02-2026]

At Grace Only Dynasty (G.O.D.), we take pride in the quality of our products and want you to be confident in your purchase. Please review our return and refund policy carefully before placing an order.

By purchasing from Grace Only Dynasty, you agree to the terms outlined below.

Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition to be eligible for a return.

  • Items that show signs of wear, washing, or damage not caused by a manufacturing defect will not be accepted.

  • Final sale items, gift cards, and any customized or limited-release items are not eligible for return.

  • Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

  • Unauthorized returns may be rejected and sent back to the customer.

Exchanges

  • At this time, we do not offer direct exchanges.

  • If you need a different size or item, please return your original purchase (if eligible) and place a new order.

  • All returns are subject to product availability.

(This keeps inventory clean and prevents delays.)

Refunds

  • Once your return is received and inspected, approved refunds will be issued to the original payment methodwithin 5–7 business days.

  • Original shipping charges are non-refundable.

  • If a returned item does not meet the conditions outlined in this policy, the item will be returned to the customer and no refund will be issued.

Damaged or Incorrect Items

  • If you receive a defective, damaged, or incorrect item, please contact us at support@graceonlydynasty.storewithin 7 days of delivery.

  • Include your order number and clear photos of the issue.

  • Once reviewed and approved, we will provide a replacement or issue a full refund, including applicable shipping costs.

Claims submitted after 7 days may not be eligible for resolution.

International Returns

  • At this time, Grace Only Dynasty does not accept international orders or international returns.

(This protects both you and the customer until global shipping is officially offered.)

How to Start a Return

  1. Email returns@graceonlydynasty.store with:

    • Your order number

    • Reason for return

  2. If your return is approved, you will receive return instructions.

  3. Ship the item back to us using the provided instructions.

  4. Once received and inspected, your refund will be processed according to this policy.

Contact Us

For any questions or concerns, please contact:

📧 support@graceonlydynasty.store
⏱ Response Time: 24–48 business hours (excluding weekends and holidays)